Wireless Phone Systems For Your Business

Wireless Phone Systems For Your Business

Wireless phone systems for your business
Wireless business phone systems consist of multiple telephone lines that are interconnected in such a fashion that it allows advanced telecommunication features like call handling and transferring, conference calling, call accounting and metering, personal and shared voice message boxes, etc.

Why should you use multi-line phone systems?

  • Using a basic line forces you and your employees to share the same line.
  • When you receive several calls at the same time, your callers are left with busy tones and wait for messages, which can frustrate customers and turn them away.
  • Therefore, businesses need to grow beyond single line telephones and upgrade to multi-line phone systems.

What are the strengths of multi-line wireless business phone systems?

  • It’s a low-cost option for very small businesses.
  • It’s less expensive to maintain.
  • It’s upgradeable to add lines based on business growth.

What are the weaknesses of multi-line wireless business phone systems?

  • They’re less portable and flexible than VoIP
  • It’s sometimes costly to pay for phone services
  • It’s challenging to upgrade to cloud-based systems

What are the features of multi-line wireless business phone systems?

  • Call waiting, hold, and transfers
  • Conferencing/call joining
  • Directory and speed dial
  • Handsets (wired or cordless)
  • Connections to headsets, computers, and fax machines
  • Screen displays for caller ID and other functions
  • Speakerphone
  • Voicemail
  • Advance systems also include auto-answer and call forwarding

How can you choose the right number of lines for multi-line wireless business phone systems?

  • The simplest and most affordable is a 2-line phone system, which gives two separate lines of communication.
  • If you frequently receive several calls at a time or have many employees using it, you will need a 4-line phone system. This allows for a couple of employees to communicate with each other, leaving the other lines open for outside calls.
  • Larger businesses with a high number of expected or received calls may need a 6-8 line phone system. This is an advanced and expensive system that allows multiple phone lines to function at the same time.

What is the average cost of multi-line wireless business phone systems?

  • The cost of setting up a multi-line phone system depends on how many lines you need, the hardware you choose, and your business phone service plan.
  • 2-line systems can cost approximately between $40 and $175 per handset device.
  • The 4-line systems’ range is from $80 to $350 per handset.
  • 6- or 8-line systems typically come as a package with multiple devices and cost over $1,000 for the full system.
  • Additionally, business phone plans differ based on the service provider, but they can cost between $20 and $75 per line per month.

What are the types of phone systems?

  • Key KSU Less: Suited for small businesses with 10 or fewer lines, KSU-less systems are generally programmed and maintained by the customers themselves.
  • KSU (Key System Unit): Suitable for small businesses with 10 to 75 employees, these are typically installed and maintained by an equipment telecom vendor.
  • PBX (Private Branch Exchange): This type of systems are used by large companies with more than 75 employees. Like the Key Systems, PBX requires an equipment telecom vendor to install and maintain the system.
  • VoIP (Voice over Internet Protocol or Voice over IP): VoIP uses the internet to send voice calls, completely eliminating the traditional lines to make calls.

What should you know about KSU-less phone systems?

  • As stated earlier, KSU-less phone systems are well suited for small companies with less than 10 lines.
  • KSU-less systems offer many of the basic features of the larger systems without the need of installation and the cost of the central control box or KSU to operate. This technology is found in the equipment itself.
  • These systems are generally installed, programmed, and maintained by the customers themselves, as most vendors do not sell or support these inexpensive systems.

What are the attributes of the KSU phone system?

  • Key System Units provide many of the features to small businesses that PBX does for large companies.
  • These systems are often referred to as hybrid systems, for they possess the properties of both PBX systems and Key systems.
  • The key system is a multi-line phone system supported by a central control device for connectivity.
  • A telecom equipment vendor is required to install and maintain the key system.
  • Key System Units are capable of being upgraded, and new lines can be added based on company growth.

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